December 6, 2023 Mobile Applications Can Help Transform Customer Service at Contact Centers About a few decades ago, customer conversations were restricted to a few touch-points, such as face to face, postal mail and telephone services. Nowadays,…
October 24, 2023 3G Technology on Mobile Phones Third generation technology, better known as 3G technology has hit the United States and is here to stay. What 3G doesn’t do is have…
